About Sentinel

BUILT BY
OPERATORS

We didn't design Sentinel from a whiteboard. We built it after living through what happens when operations go unmonitored and deciding that couldn't be the norm anymore.

Operations team
Founded
2024
Built for operators. Run by operators.
24

Where it started.

Sentinel began with a single, costly night. A fleet owner. A missed call. A driver stranded with no dispatcher to reach.

That owner did what most do they made do. They stayed up themselves. They covered the shift. And then they came to us and said: this cannot keep happening.

We agreed. So instead of building software that alerts someone to a problem, we built a team that solves it. Human dispatchers who know your routes, your drivers, your escalation chain. Monitoring operators who aren't watching a dashboard they're watching your site.

WE DON'T SEND NOTIFICATIONS. WE HANDLE IT.

— The Sentinel Standard

From that first client, we scaled carefully adding clients only when we could genuinely staff them at the level they deserved. That discipline is why our response times haven't slipped as we've grown. It's not a coincidence. It's a choice we make every quarter.

Our Journey

HOW WE
GOT HERE

Four milestones.
One direction.
01
Q1 · 2024
FOUNDED

Launched with a single focus fill the 24/7 dispatch gap costing fleet operators thousands per missed call. First client signed within the week.

02
Q2 · 2024
MONITORING
LAUNCHED

Client demand drove us to expand into live camera and sensor monitoring replacing costly on-site guard rotations with round-the-clock remote coverage.

03
Q4 · 2024
500+
CLIENTS

Crossed 500 active clients across 6 industries from independent truckers to multi-site construction firms without a single compromise on response time.

04
NOW · 2025
EXPANDING
COVERAGE

Building out monitoring infrastructure and dispatch capacity for the next phase of growth without ever letting response time slip. The work continues.

In progress
How We Think

THREE PRINCIPLES

Hover each to
read the principle
01
Hover to read
01 / 03

Humans
First.

When a driver is stranded at 2am, when a camera catches an intruder — what you need is a person. Not a chatbot. Not an email alert. We will never replace our teams with automation for the moments that matter.

100%Live human
responders
02
Hover to read
02 / 03

Depth Over
Scale.

We onboard every client with a full discovery process, custom SOPs, and a team briefed on your exact operation. We could grow faster. We choose not to. Depth is not a constraint it's the product.

48hFrom sign-off
to go-live
03
Hover to read
03 / 03

Zero Gaps.
Zero Excuses.

Coverage is binary you're either covered or you're not. There is no moment, no holiday, no 3am Tuesday where your operation is unwatched. We design our rotations around this single non-negotiable.

12sAverage
response time
The People

LEADERSHIP TEAM

Jesse Cisneros
Jesse Cisneros
Founder & CEO

20 years running fleet operations before founding Sentinel. Saw firsthand how much a missed dispatcher call costs in money, in safety, in trust. Built the company to eliminate that risk entirely.

Jennifer Jones
Jennifer Jones
Head of Dispatch

Ensures every situation is handled with speed, clarity, and decisive coordination. Turns incoming alerts into immediate, structured response without hesitation.

Blanca Zaragoza
Blanca Zaragoza
Director of Monitoring

Maintains constant oversight with precision, catching what others would miss. Ensures every activity is identified early and escalated with complete accuracy.

Operations team
Work With Us

READY TO
BUILD YOUR
TEAM?

No long-term contracts required
Live within 48 hours of sign-off
Custom SOPs built for your operation
Dedicated team, not a shared pool
Request a Quote
START YOUR
CONVERSATION

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